Toyota Dealer Complaint

Customer Comments...

Name: Oleg

Complaint: I took my car to Power Toyota of Buena Park in Buena Park, California to fix a small problem. The technician and service manager who were working on my vehicle demonstrated to me what was a total lack of diagnostic ability.

After a short time they declared that they failed to discover a problem, and became rude and combative when I asked them to please check it again. They refused to check the vehicle again, and charged me for one hour of diagnostic time although they claimed there was no problem that they could find

I sincerely wish that all mechanics will soon become idiots like the ones who were working on my car at Toyota of Buena Park.

Please,forgive my rude language, but this time I was really disappointed with the dealership staff (7 years ago when other people worked there, that place was really great).