Toyota Dealer Complaint

Customer Comments...

Name: Pakak Bhutya

Complaint: I received a letter from Wolfchase Toyota of Memphis, Tennessee stating that they were having a 2007 exclusive market event and that all cars were priced significantly lower than normal and that each price would be clearly marked on each car.

Wolfchase Toyota's letter further claimed to give recipients a free ($4 value) ice cooler. When I went to the dealership they threw my letter at the door and sent two sales persons with me to show me some cars. These salesman would only give me the sticker price when asked. When I asked about the promised reduced pricing everybody started acting stupid, as if they had no idea what I was talking about.

I feel like these tactics are a cheap way to scam persons to frequent your business. I was becoming furious with the way they were acting, and brought that letter back to the salesperson's attention. The Wolfchase Toyota salesperson went to his manager and they gave me a 'special' quote of $200 off of the sticker price.

Needless to say I was unhappy with their deceptive letter and dishonest sales tactics. The salesperson next tried to get me into negotiations, even though the letter had promised quite clearly "No Negotiations."

The sales person then took me to the sales manager who simply insulted me and further implied that I was the one who was attempting to trick them.

Wolfchase Toyota of Memphis, TN sucks!